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2. FAQ
Take a look at the most common questions
My Exoticca account |
How can I access My account?
How can I update my personal account details on Exoticca?
How can I update the passport information of a booking?
My bookings & Payments |
How can I pay for my booking?
When and how will I receive my travel documents?
Where can I see my trip details?
What recommendations should I follow before traveling?
What is an Exoticca wallet?
How can I see how much I still owe and make a payment?
How can I use my Exoticca wallet?
How do I pay via bank transfer?
What is a CVV/CVC number and where can you find it on your credit card?
How to use a voucher or a discount code?
Why has my payment been declined?
Why is my payment via bank transfer not showing in my booking?
Can I use more than one credit card to make a payment?
Trip modifications |
Can I make changes to my hotels or the services on my booking?
How can I add a Tour?
Can I make changes to my flights or any other related service?
How can I upgrade my flight?
Cancellations & Policies |
Which are the Cancellation Policies that apply to my booking?
Where can I check the latest Travel Restrictions?
Does my booking have Travel Protection?
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About Exoticca |
Who is Exoticca?
How can I book with Exoticca?
How can I receive the latest offers from Exoticca?
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