1. Refer a Friend Program

• Participants in the program must be aged 18 or over.
• Referral credits and discounts are not refundable.
• Referrers' credits are valid for 24 months from the date they are earned (from the moment the friend who has been invited pays the deposit for their first Exoticca trip using a referral code).
• Credit will be awarded to the referrer within a few hours after his referred friend has paid the deposit of his first trip.
• The referral credit can only be redeemed by a new customer during the period between day one when the customer creates their Exoticca account and 23:59:59h of the 90th day of being an Exoticca customer. From that day on, the customer will not be able to benefit from this promotion, regardless of the date on which they received the invitation with the reference code.
• Referred friends must be new customers who have never booked or travelled with Exoticca before.
• Referred friends may not be on the same booking or sharing a room with the person who referred them.
• Only one person per room is permitted to use their credit on a booking with Exoticca.
• Each Participant may share their referral code as many times as they wish during the term of this program.
• Referred friends must provide the personal code of the referrer at the time of booking, to receive the discount and generate a £100 referral credit for their referrer.
• If a referred friend books via call centre, the referral code of the person who referred them should be provided upon booking.
• Referred friends can only use their referral code for their first reservation. If this booking is later cancelled, the code cannot be reused.
• Multiple referral credits may be combined with each other and with any other credits on your account and can be used on any future bookings.
• Referral credits can only be used to make a new booking. They cannot be used to add or change an insurance policy.
• Each Referral Credit awarded must be applied in whole to a single booking. Any amount remaining once the booking balance is paid in full will be forfeited and may not be carried over to another booking.
• Passengers travelling in private groups are not eligible for this program.
• The referral codes generated from this promotion are personal and non-transferable, and under no circumstances may be subject to exchange, alteration or compensation. It is strictly prohibited to reproduce, make available to the public, modify, sell or distribute in any way such referral codes.
• Exoticca reserves the right to cancel this promotion in case of force majeure that would make it impossible to continue the promotion, in accordance with the provisions of these T&Cs. Eventually, some modifications may be published during the promotion and will be considered as annexes to the present T&C and an integral part of the same.
• Exoticca reserves the right to block and/or cancel without prior notice all those codes that, according to the criteria of the organizing entity, have been generated fraudulently. Exoticca may disable access to the beneficiary account of such codes, in those cases that do not comply with the policy of the company, and/or defraud, alter or disable the proper functioning and normal and regulatory course of the promotion; and may exercise the legal actions that may apply.
• Exoticca is not responsible for any loss, damage, theft, delay or any other circumstance attributable to third parties (collaborators, agents, distributors, etc.) or the internet that may affect this promotion. Likewise, Exoticca is not responsible for any damages that may arise from participation in the promotion. Exoticca is exonerated from incidents and events of any kind that are caused by external acts of bad faith or by incidents resulting from breakdowns in the telephone, computer or electrical network.
• Participation in this promotion implies knowledge and acceptance of these T&Cs by the Participants. Acceptance implies being governed by these T&C during the development of the Promotion. The policies, mechanics and restrictions are not subject to appeal, negotiation or modification of any kind. Exoticca reserves the right to make any type of change without prior notice, so the Participant agrees to periodically review the Rules and Regulations during the validity of the Promotion. 

2. Terms and conditions of the Exoticca GO rewards program:

2.1. PROGRAM OVERVIEW

2.1.1 Introduction

The Exoticca GO Rewards Program ("Program") is a customer loyalty initiative designed to reward our valued customers with exclusive benefits, promotional offers, and enhanced travel experiences. By participating in this Program, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

2.1.2 Enrollment

Automatic Enrollment: Participation in the Program is complimentary and occurs automatically upon:

• Subscribing to our newsletter
• Creating an Exoticca account
• Completing your first booking

Marketing Communications: By joining the Program, you consent to receive marketing communications from Exoticca, including email newsletters, communications via app, promotional offers, program updates, and text (SMS) messages at the phone number provided. Message frequency may vary.

2.2. MEMBERSHIP LEVELS AND BENEFITS

2.2.1 Level Structure

The Program operates on a two-tier membership system based on booking activity:

Level 1 

• Qualification: Automatic upon enrollment.
• Duration: Indefinite while account remains active and user remains subscribed to Marketing Communications (2.1.2).

Level 2 

• Qualification: Achieved after completing one (1) booking.
• Duration: Indefinite while account remains active and user remains subscribed to Marketing Communications (2.1.2).

2.2.2 Member Benefits Matrix

2.3. PROMOTIONAL OFFERS

2.3.1 Cashback Promotion (July 24, 2026 to July 31, 2026)

Promotion Title: 5% Cashback (Up to a maximum of £400 per reservation).

Promotional Period: starting July 24th, 2026 and remaining valid until July 31st, 2026.

Eligibility: All Level 1 and Level 2 members, subscribed to Marketing Communications (2.1.2), who complete a booking during the promotional period.

Benefit Details:

• Receive travel credit equivalent to 5% of total booking value.
• Maximum credit of £400 per reservation.
• Credit deposited to Exoticca Wallet within 72 hours of payment confirmation.

Terms and Restrictions:

• Credit must be utilised within the first 6 months from its receipt, but travel can take place after this date.
• Applicable only to first payment of new bookings.
• Cannot be applied to post-booking services (upgrades, excursions, additional nights, or other add-ons or extra services).
• Not combinable with other promotions, vouchers, or credits (except Exoticca Wallet balances from cancellations or compensation).
• Credit is non-transferable and indivisible.
• Credit subject to revocation upon booking cancellation or incomplete payment.
• Fraudulent use may result in credit revocation and account suspension.

2.3.2 Cashback Promotion (July 1, 2026 to July 23, 2026)

Promotion Title: 10% Cashback (Up to a maximum of £200 per reservation)

Promotional Period: starting July 1st, 2026 and remaining valid as long as it is advertised on the web.

Eligibility: All Level 1 and Level 2 members, subscribed to the newsletter, who complete a booking during the promotional period

Benefit Details:

• Receive travel credit equivalent to 10% of total booking value
• Maximum credit of £200 per reservation
• Credit deposited to Exoticca Wallet within 72 hours of payment confirmation

Terms and Restrictions:

• Credit must be utilised within the first 6 months from its receipt, but travel can take place after this date.
• Applicable only to first payment of new bookings
• Cannot be applied to post-booking services (upgrades, excursions, additional nights, or other add-ons or extra services)
• Not combinable with other promotions, vouchers, or credits (except Exoticca Wallet balances from cancellations or compensation)
• Credit is non-transferable and indivisible
• Credit subject to revocation upon booking cancellation or incomplete payment
• Fraudulent use may result in credit revocation and account suspension

2.3.3 Giveaway Campaign

The giveaway campaign is subject to the full Terms and Conditions available here.